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Full Scope Program Assessments Our full-scope procedure program assessments include the following
elements (industry dependent): Procedure preparation,
review and approval process Level of detail in procedures and Procedure Quality Evaluations Technical accuracy Validation or verification Regulatory evaluations Error reduction capability
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Procedure Quality Assessments Our procedure quality assessment focuses on the usability of procedures.
In most business environments, the procedures have developed to a point where they are technically accurate, but not really
usable. The procedure quality assessment looks at usability from the following perspectives: Is the level of detail appropriate for the task? Do the procedures contain “error
traps” that lead to field-usage errors? Is the format and content appropriate for both the task and the required usage?
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