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Jack Hardy, Vice-President Operations - One
of few instructors certified to provide Procedure Professionals Association (PPA) writer training and certification
- One of the best known and respected names in the procedure business.
- Has worked with the procedure programs at over 25 nuclear facilities.
- Has educated hundreds of procedure writers in effective writing techniques and strategies.
- Has educated many of the best procedure program managers.
- Has developed many of the state of the art Human Factor techniques employed in procedure
writing today.
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Rob Fisher, President
Has
managed procedure programs as both in-house and as a consultant. Developed the top “error traps’’ taught to writers today based on many years in
root cause analysis and human performance. Frequent speaker
at international and national conferences on human performance, root cause, trending, and procedures. Has over 15 years consulting experience in multiple industries.
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